SHIPPING POLICY
We only sell and ship Domestic orders within the United States of America. You will receive an order confirmation sent to your email after you place an order. Please allow 2-3 days to process your order, or more for big sale events and during holidays.
You will receive an email with a tracking number and the postal carrier's information once your order has shipped. We are not responsible for delays caused by the carrier.
Made-to-order items such as our Power Sandals may take 4-7 business days to process before receiving your confirmation and tracking numbers.
REFUND POLICY
We want to make sure that you're happy with your purchase. If there happens to be an issue with your order, please contact us and we will help you out.
Refunds are reviewed on a case-by-case basis. Items must be returned in new-condition with no modifications.
You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable.
DIGITAL PRODUCTS
Due to the nature of downloadable products, all sales for digital downloads are final.
We will not offer refunds on any of our downloadable products.
EXCHANGES/RETURNS FOR SHAMMA SANDALS
EXCHANGES:
If you find that you need a different size, send your pair back and tell us what size you would like to exchange it for within 30 days. Your exchange will not be accepted if the pair you send back is not in new condition. Send to the exchange address listed.
RETURNS:
Return within 30 days. Your return will not be accepted if the pair you send back is not in new condition. Follow the directions below and send it to the return address listed.
When you send your sandals back to us, be sure to include a note stating your name, order number, and reason for exchange/return and we’ll take care of the rest.
You will need to cover shipping of the exchange/return back to us.
Exchanged sandals will be sent back out with FREE SHIPPING.
EXCHANGE ADDRESS:
Power Project x Shamma - EXCHANGE
2575 MISSION ST.
Santa Cruz, CA 95060
RETURN ADDRESS:
Power Project x Shamma - RETURNS
2575 MISSION ST.
Santa Cruz, CA 95060